WYDNER OFFERS 10 PROGRAMS

Existing PROGRAMS

THE 'KNOCK KNOCK' COACHING PROGRAM

The Knock Knock outlines :
• Let's talk about listening
• Dealing with MFT'S (Hardship)
• Miracle of Self-Discipline
• Be Still (Serenity)

THE NO-NONSENSE COACHING PROGRAM

• The Seven Pillars of City Success
• The Laws of Mental Mastery
• The Saboteurs of Success
• The Sources and the Reducers of Stress
• Taking control of Mental Lives
• How to Master Relationships
• Building and Maintaining PMA
• Fighting Energy Sappers and Clutter control

THE SHEPHERD COACHING PROGRAM (FOR SUPERVISORS)

• Supervisor’s Relation with Subordinates
• Supervisor’s Relation with Superiors
• Motivating Subordinates
• Improving Supervisory Communication Skills
• Handling Conflicts
• How to Handle Corrective Meetings
• Creating a Healthy Environment
• Delegation 7 Rules
• Time Management

THE BIG KAHUNAH SALES PROGRAM OUTDOORS SALES PROGRAM

• The Don’ts of Indoor & Outdoor Selling
    o Light Mistakes in Sales
    o Malicious Mistakes
    o Deadly Mistakes
    o Red Flags Mistakes
    o All Mistakes that Indoor People do, From Listening to Distraction, Through Badmouthing Competition
• Approaching Clients
    o The 5 Pillars of Sales (Prospecting – Interviewing – Presenting – Getting Commitment – Follow up)
    o Relationship Selling
    o Upselling
    o Time Management for Sales Reps.
    o Communication and Time Management for Sales Reps.
    o Coaching for Sales Reps.
    o Time Wasters in Sales
    o Questioning Techniques
    o Applying the 80/20 Rule in Interviewing
    o Avoiding the 9 Interviewing Mistakes
    o Dealing With Price Resistance 
    o Applying the Sandwich Technique 
    o The Towering Inferno Technique 
    o The Compensation Technique

THE KAMI-SAMI SALES INDOORS PROGRAM

• The Do’s of Indoor Selling (Indoor Sales Virtues)
• The Don’ts of Indoor Selling
    o Five (5) Light Sales Destroyers
    o Eight (8) Medium Sales Destroyers
    o Four (4) Heavy Sales Destroyers
     o Four (4) Cardinal Sins
• Approaching Clients
• Questioning Techniques
• Dealing With Price Resistance (6 Techniques)
• Body Language
• Time Management
• Negotiation * (12 Gimmicks)
• Closing Techniques (7 Techniques)
• 18 Golden Rules of Indoor Selling
• Behavioral Indoors Sales

THE MENTAL BATH COACHING PROGRAM (COACHING FOR EMPLOYEES)

• Time Management
• What Are the Major Energy Sappers at the Workplace
• How ‘Can We be’ Better Employees
• Ban Backbiting
• The 22 causes of Negativity
• The 12 causes of Positivity
• The Most 50 Unintentional-Unethical Mistakes Practiced by Lebanese People and That Affect our Firms’ and Personal Image
• The Laws of Mental Mastery
• The 8 causes of Stress
• Ban Clans
• Golden Rules of Employees

THE SITTING DUCKS COACHING PROGRAMS (NEGOTIATIONS)

 Understanding Commercial Day-to-Day Negotiations
 Negotiations Culture for Sales
 Position vs. Interests
 Learning 17 Practical, Straight Forward, Childish Negotiation Gimmicks
 Handling Problems in Negotiations
 Handling the Angry Persons
 Power Closes

THE PING PONG COACHING PROGRAM (CUSTOMER CARE)

• The Do's and Don’ts of Customer care
• Telephone Etiquette
• Communication with internal & external customers
• Problem solving
• Sense of urgency
• Follow up techniques
• Sales culture
• Good thinking habits
• Corporate thinking
• The consequences of good/bad service
   o Looking to exceed customer expectations
   o Putting customer needs first
   o Making the customer feel special and valued
   o Managing first impressions face-to-face
   o Managing first impressions on the phone
   o Establishing rapport
   o What not to say - image wreckers
   o Positive body language
   o Ending on a positive note
   o Understanding the customer’s real problem
• Caring about the problem - ensuring the customer feels listened to 
   o Saying 'no' constructively 
   o Developing customer empathy
   o Practical role play exercises 
   o Handling challenging types of customers

THE PARENTAL COACHING PROGRAMS

• What is Parental Coaching?
• Causes of Negativity in Children
• Determining Children Self-Esteem
• Children Best Studying Habits
• Children Best Eating Habits
• Children Best TV Habits
• Children Best Behavioral Habits
• Conscious / Subconscious in Children
• Golden Rules of Parental Coaching
• How to Teach Discipline to Your Child
• The Fathers are Travelling(Spoiling the Kids When Returning)
• How to Spend Quality Time With Your Kids
• The Role of the Nanny
• The Working and Non-Working Mothers
• The Role of the Nursery in all This
• The Jealous Kid Towards the New Born

THE FINANCE FOR NON-FINANCIALS (COACHING FOR PEOPLE WHO KNOW SO LITTLE ABOUT FINANCE, AND DON’T ADMIT IT)

1. Module name : Finance for non financials

2. Module outlines :

v From Operations to Financial Reports :

Ø Purpose and nature of accounting. Accounting principles and equation. Recording process. Double entry system.

Ø General journal, Ledger, Chart of accounts, Trial Balance

Ø Financial statements: Income statement, Balance sheet, Cash flow statement.

v End of year Operation:

Ø Accrual basis of accounting. Types of adjustment entries. Closing entries.

Ø Determining the cost of fixed assets. Depreciation and scrap value. Causes of depreciation. Methods of computing depreciation.

Ø Allowance for doubtful accounts. Conservatism as a factor in valuing accounts receivable. Reduction in value of inventories. Variation of inventories.

Ø Preparing an adjusted income statement, effect of adjustment entries. Preparing classified balance sheet.

v Result-oriented Inventory Management:

Ø Types of inventories. Periodic and perpetual inventory system. Using LIFO, FIFO, Average, LCM to determine cost of goods sold and ending inventory under periodic system. Valuing inventories at end of year. Preparing provisions.

Ø Determining cost of goods sold and ending inventory under perpetual system. Calculating inventory turnover ratios and the average age of inventory.

3. Who will be there (attendees profile) :

Non accountants and non financials

4. At the end of the module, the attendee will definitely be able to:

v Understand the basics of accounting and Finance

v Understand the Basic Financial reporting

v Understand the inventory management (impact of inventory management on results)

5. Instructor background: Lebanese Certified Public Accountant, MBholder, Ex consultant for Arthur Andersen Paris and Ernst & Young Paris, Actually Financial manager for a major petroleum group.

BIONIC ASSISTANT PROGRAM

(FOR EXECUTIVE ASSISTANTS)

THE REVEALING DAVID COACHING PROGRAM (FOR UPPER-MANAGERS)

 

Covered Topics

• The Seven Pillars of City Success
• The Laws of Mental Mastery
• The Saboteurs of Success
• The Sources and the Reducers of Stress
• Taking Control of Mental Lives
• How to Master Relationships
• Building and Maintaining PMA
• Fighting Energy Sappers and Clutter Control
• Systematic Problem Solving
• Correcting Subordinates - in Order to Protect People’s Self Esteem
• Tips on Conducting Meetings
• Rules of Delegation
• Communication with Internal Customers
• Motivation Rules (E=MC2)
• Giving Appropriate Feedback
• Corporate Thinking
• Time Management
• Zero Based Thinking
• Flexibility 
• Clarity & Vision
• The Seven R's
• CSF's of Business Growth Today
• The 8 Sacred F's
• Mini Reengineer your Work
• Dealing with Hardship
• Systematic Problem Solving in 8 Steps
• Negotiation Gimmicks*
• G-Attitude

 


NEW PROGRAMS IN 2014 (6 MORE PROGRAMS)

THE FAT WALLET COACHING PROGRAM

(COACHING TO ACHIEVE FINANCIAL FREEDOM)

COACHING TO SPEAK ON YOUR FEET

Public Speaking • What are the exceptions in public speaking • Remove Mental Blocks before you talk • The 3 B’ in Public Speaking • The 3 T’s in Public Speaking • The Public Speaking DO’S • Learn to smash stress in Public Speaking

THE “MY FUTURE EX-WIFE” COACHING PROGRAM (COACHING FOR COUPLES )

“MY FUTURE EX-WIFE” COACHING PROGRAM (COACHING FOR COUPLES )

COACHING FOR TEENS

COACHING FOR TEENS

COACHING FOR NURSES

COACHING FOR NURSES

COACHING FOR SECURITY FORCE PEOPLE

COACHING FOR SECURITY FORCE PEOPLE

THE BRING YOGA TO YOUR DESK PROGRAM

Bring Yoga to your Desk outlines :
• 9 Stress impacts on the body
• 4 things that yoga does to minimize your stress
• 4 mental benefits of yoga
• 4 physiological benefits of yoga
• 4 neurological benefits of yoga
• 4 biochemical benefits of yoga
• 4 spiritual benefits of yoga

You Will acquire:
• 3 Breathing techniques
• 3 Meditation techniques
• 3x3 chair yoga poses

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